Part‑time Customer Solutions Advisor

About the role

As a Customer Solutions Advisor you will be the front‑line champion for Vodafone customers, helping them discover the right technology solutions and enjoy a seamless experience with their devices and services. This part‑time position offers flexible shifts across a 7‑day schedule.

Key responsibilities

• Assist customers in selecting devices, accessories and plans that match their lifestyle.
• Provide troubleshooting support for technical queries and guide customers through the Vodafone app.
• Deliver accurate product information and promote the latest offers and events.
• Maintain a welcoming store environment and ensure high standards of service.

Required profile

• Enthusiastic communicator with a genuine interest in helping people.
• Adaptable, eager to learn about new gadgets and telecom trends.
• Positive attitude and ability to work flexible hours, including weekends.

Required skills

What we offer

• Flexible part‑time schedule (minimum 15.25 hours over at least 3 shifts).
• Competitive base salary plus incentives and bonuses.
• Unlimited Vodafone SIM plan for personal use.
• Generous leave options, including volunteer, parental and gender‑affirmation leave.
• Comprehensive training on technology, leadership and coaching.
• Career progression opportunities through Vodafone’s Future You programs.