Apple Store Manager

About the role

Apple Retail is looking for a Store Manager to lead a high‑performing team in delivering the unique Apple customer experience. You will be responsible for coaching, developing and empowering team members while ensuring business goals are met.

Key responsibilities

• Lead, coach and develop a diverse team to achieve performance and developmental goals.
• Recruit, train, and retain high‑performing retail staff.
• Actively engage on the sales floor, modeling best practices and ensuring exceptional customer service.
• Address customer and team member concerns, escalating when necessary.
• Plan and execute operational strategies to meet store performance targets.
• Uphold Apple policies, protect company assets and confidential information.
• Promote an inclusive environment and demonstrate Apple’s values of diversity and respect.

Required profile

• Flexible availability for nights, weekends and public holidays, with reliable attendance.
• Proven experience leading teams in retail, sales or a related field.
• Proficiency in the local language, both written and spoken (sign language supported).

Required skills