Personal Banker – Part‑time (20 hrs/week) – Dubbo

About the role

Suncorp Bank is seeking a Personal Banker to deliver outstanding sales and service to customers in Dubbo. Working 20 hours per week on a 12‑month fixed‑term basis, you will support customers across all banking channels, helping them adopt digital banking tools and ensuring their best interests are always at the forefront.

Key responsibilities

• Provide high‑quality sales and service interactions using the Connect Conversation framework.
• Educate and support customers on using digital banking platforms and self‑service features.
• Assist with digital onboarding processes to ensure a seamless experience for new clients.
• Make decisions in line with bank policies, procedures and risk appetite.
• Collaborate with team members and wider Suncorp functions to achieve strategic goals.
• Contribute to growth of both lending and deposit portfolios.

Required profile

• Demonstrated experience in retail customer service or banking environments.
• Strong commitment to acting in customers’ best interests.
• Ability to follow established processes and risk guidelines.
• Willingness to develop skills through Suncorp’s Success program.

Required skills