Roster Clerk – Administrative Support

About the role

The Roster Clerk will join the North Brisbane District team to provide essential administrative support to the Officer in Charge of each work unit. This role focuses on compiling accurate staff rosters and handling related administrative tasks.

Key responsibilities

• Compile and maintain staff rosters in consultation with the Officer in Charge/Team Management, ensuring compliance with budgetary, industrial and operational requirements.
• Monitor and report unplanned leave trends to the Officer in Charge/Manager.
• Assist with special service requirements, including invoicing and reconciliation of returns.
• Maintain divisional training records and monitor training requirements for all employees.
• Maintain and monitor equity requirements and associated budgets as outlined in the relevant Industrial Instrument.
• Process correspondence, statistics and associated returns in accordance with approved procedures and keep necessary records.
• Provide advice to employees on Industrial and Enterprise Bargaining Agreement matters.
• Identify improvement opportunities using a continuous quality management approach, collaborate with colleagues, facilitate quality improvement activities and act as a change agent.

Required profile

• Strong attention to detail and ability to work with budgetary and industrial guidelines.
• Good communication skills to advise staff on agreement matters and report trends.
• Proactive attitude toward continuous improvement and change management.

Required skills

What we offer

• Opportunity to contribute to the efficient operation of a public sector district.
• Experience in roster management, training administration, and industrial relations.