Assistant Manager – Business & Private Bank

About the role

The Assistant Manager will work closely with a Relationship Manager to support a portfolio of diversified industry customers. Based in Perth, this permanent position contributes to ANZ's Business & Private Bank strategy, focusing on customer service, compliance and governance.

Key responsibilities

• Maintain a well‑managed portfolio that complies with all relevant policies and procedures.
• Control workflows across compliance and customer fulfilment processes.
• Act in the best interest of customers, applying a customer‑centric approach.
• Develop and maintain a detailed understanding of customers' business and financial needs.
• Provide solutions for account maintenance and simple customer requests.
• Collaborate with product partners and other stakeholders to meet customer needs.
• Engage diversified teams when required.

Required profile

• Strong data‑analysis capability to translate data into actionable insights.
• Experience in customer solutioning and understanding client needs.
• Ability to perform credit analysis, assessing both qualitative and quantitative factors.

Required skills