Youth Justice Case Officer - West Metro

About the role

The Department of Justice and Community Safety (Youth Justice) is recruiting a Case Officer for a brand-new, full-time fixed-term position in the West Metro area (Sunshine and Werribee), running until 30 June 2028. The role supports young people on statutory orders to complete community service, build new skills and develop prosocial relationships, while responding to mental health and family violence risk factors through screening and assessment. The position pays $77,150-$94,730 plus superannuation.

Key responsibilities

• Support day-to-day statutory supervision and case management of young people with complex needs
• Instruct young people completing community service tasks and implement strategies that address offending behaviour
• Model appropriate behaviours and attitudes to help young people develop skills and access vocational and employment pathways
• Undertake site inspections and manual handling assessments, and report on first aid, OHS and other incidents
• Build relationships with community groups and identify community service placement opportunities
• Provide transport for young people to attend and take part in community service

Required profile

• Case management experience in a related field, tailored to each young person's age, gender, cultural background and other needs
• Understanding of Victoria's Youth Justice System and its relevant legislation
• Ability to manage complex behaviours and build rapport using trauma-informed practice
• A relevant qualification in social work, youth work, psychology, human services, criminology or criminal justice is desirable; final-year students are encouraged to apply
• Full driver's licence and a Working with Children Check (WWCC) are mandatory

Required skills

• Good interpersonal skills and ability to solve complex problems
• Strong written and verbal communication skills

What we offer

• Fair salary with annual increases in line with the enterprise agreement
• Generous leave entitlements and transparent performance framework
• Employee wellbeing support and comprehensive training
• Secondments and promotion opportunities

Applications close 25 November 2026 and require a resume; pre-employment checks may include references, criminal history, driver's licence, medical and Working with Children checks.