Waiting List Officer - Endoscopy

About the role

The Planned Surgery Management Team at St Vincent's Hospital Melbourne manages patients on the planned surgery and endoscopy waiting list in line with the Department of Health and Human Services Planned Surgery Access Policy. This permanent part-time position (1.6 FTE available) is based in Fitzroy and supports the team with efficient administrative work alongside the Surgical Liaison Nurses so patients are safely prepared for their planned procedure.

Key responsibilities

• Receive and process waiting list forms from specialist clinics, private rooms and other parts of St Vincent's within the time frame set out in the DHHS Elective Surgery Access Policy.
• Create, record and update the Waiting List Screen in the Patient Administration System (PAS) accurately.
• Contact patients and schedule their admission for procedures.
• Schedule appointments such as pre-admission clinic, anaesthetic clinic, perioperative medicine unit (PMU) clinic and any associated investigations requested by the Surgical Liaison Nurse or unit.

Required profile

• Relevant experience in administration in a healthcare role.
• Experience with patient administration systems.
• Desirable: endoscopy clerical experience.
• Current national criminal history check, or willingness to obtain one.

Required skills

• Working knowledge of Microsoft Office, including Outlook, Word and Excel.

What we offer

• Salary packaging and a focus on wellbeing initiatives with regular events and programs.
• Confidential, solutions-focused employee counselling and a healthy work/life balance.
• Full-time employment includes a monthly accrued day off; part-time staff can join Fitness Passport.
• Location in Fitzroy, close to the CBD, public transport and car parks, plus discounts and promotions through the Foundation.
• Regular professional development opportunities.

Pay is classified between HS1 and HS17 ($60,780.72 - $67,194.40 per annum, pro rata) with an over award of $4.47 per hour. Applicants submit a resume and cover letter; shortlisting starts immediately and the closing date is 14 November 2026. Mandatory vaccinations, including the flu shot, may be required.