Talent Acquisition Officer

About the role

The Talent Acquisition Officer is a key member of the Recruitment Team at Townsville City Council, responsible for delivering a high‑quality, candidate‑focused recruitment service. You will manage the full recruitment lifecycle, from sourcing and selection to offers and onboarding, while ensuring a seamless experience for candidates and hiring managers.

Key responsibilities

• Drive end‑to‑end recruitment processes for a variety of roles across the council.
• Source, assess and present high‑quality candidates aligned to business needs.
• Partner with department leaders and hiring managers to guide hiring decisions.
• Manage offers, contracts and onboarding activities.
• Maintain accurate recruitment records and ensure compliance with legislation and industrial instruments.
• Continuously improve recruitment processes and candidate experience.

Required profile

• Proactive HR professional with experience in internal and external recruitment.
• Certificate IV in Human Resources (or equivalent) or comparable qualification.
• Strong understanding of relevant legislation and industrial instruments.
• Demonstrated ability to coordinate recruitment workflows and manage competing priorities.
• Excellent organisational skills and attention to detail.
• Confident communicator who builds trusted relationships with stakeholders.
• Continuous‑improvement mindset.

Required skills

• Proficiency with HRIS platforms.
• Advanced use of the Microsoft Office Suite.

What we offer

• 5 weeks annual leave plus 17.5% leave loading.
• 3 weeks personal/carer leave.
• 14 weeks paid parental leave.
• Domestic and family violence, natural disaster, and other special leave.
• Annual wage progression.
• Up to 13.5% superannuation employer contribution.
• Salary sacrifice opportunities.
• Learning and development programmes, including on‑the‑job training.
• Fitness Passport program with discounted health‑and‑wellbeing memberships.