Operations Officer - Freight Forwarding

About the role

Join a well‑established Australian freight forwarder and work directly under the Country Manager. This role offers a clear path to broaden your freight forwarding expertise and progress toward an Operations Manager position.

Key responsibilities

• Manage and support end‑to‑end international air and sea freight operations.
• Coordinate bookings, scheduling, and shipment documentation for air and ocean freight.
• Prepare invoicing and handle shipment billing requirements.
• Address client enquiries, feedback, and complaints, updating shipments accordingly.
• Liaise with shipping lines, overseas agents, transport providers, and customs brokers.

Required profile

• At least 1 year of experience in sea and air freight operations.
• Experience using CargoWise.

Required skills

• CargoWise

What we offer

• Salary $75k‑$85k plus superannuation.
• Close‑knit team environment with strong cross‑department collaboration.
• Genuine career progression within an ambitious growth‑focused business.
• Broader exposure to freight forwarding beyond day‑to‑day shipments.
• Ownership and visibility working directly with seasoned business leaders.
• Established and stable company with 20+ years of industry experience.