Onsite Operations Specialist

About the role

Fever, a global tech platform for culture and live entertainment, is looking for an Onsite Operations Specialist in Melbourne. This cross-functional role sits within the Operations team, which oversees events execution, user and partner operations and all related processes and tools. The specialist helps improve efficiency across the business and interacts with many areas of the company.

Key responsibilities

• Take part in company-wide projects aimed at improving a specific area of the business
• Lead a project with the support of senior team members, reaching the defined goals, objectives and timelines
• Carry out the analysis needed for several projects, weighing client satisfaction, cost control and profitability
• Identify areas for improvement and work on a continuous improvement strategy across the business
• Work with key stakeholders to define project requirements, scope and deliverables

Required profile

• 1-2 years of relevant experience, for example in consulting, operations or tech
• Bachelor's degree in Engineering, Business Administration, Data Analytics or a related field
• Fluent English
• Strong analytical and problem-solving skills, able to make data-driven decisions
• Excellent interpersonal and communication skills

Required skills

• Excel / Google Sheets
• SQL
• Data visualization

What we offer

• Attractive compensation with the potential for a significant bonus for top performance
• 40% discount on Fever events and experiences
• Private health insurance and Classpass
• Home office friendly, with possible travel across markets
• Responsibility from day one and professional and personal growth