General Manager - Aged Care Home

About the role

Bupa Kempsey is a modern care home in the Macleay Valley on NSW's Mid North Coast, described as having a warm, community feel with outdoor spaces, gardens and community areas. It is looking for a General Manager to lead a passionate team delivering exceptional care, overseeing operations, setting the tone for a positive culture and championing the Bupa Model of Care.

Key responsibilities

• Lead day-to-day operations with excellence and efficiency.
• Partner with clinical leaders to uphold the highest care standards.
• Drive financial performance and manage budgets effectively.
• Attract, develop and retain top talent.
• Foster a positive, people-first culture through training and succession planning.
• Optimize occupancy, staffing rosters and resident satisfaction.
• Build strong relationships with internal and external stakeholders.

Required profile

• Proven leadership experience in residential aged care.
• Strong operational management and business acumen.
• Passion for empowering teams and delivering outstanding care.
• Excellent communication and emotional intelligence.
• Postgraduate qualification in Health Management or a related field is desirable.

Required skills

• Knowledge of Aged Care Accreditation Standards and compliance.
• Operational management and budget management.

What we offer

• Competitive salary plus performance-based bonuses.
• Generous leave, including 12 weeks paid parental leave.
• Discounts on health, travel, home, car and pet insurance.
• 35% off optical services and 10% off at Bupa Dental Clinics.
• Health and wellness perks through the Bupa SMILE program.
• Workplace giving with fund matching for charitable donations.