Banking Consultant – Perth Outer Metropolitan
ANZ Banking Group Limited · Perth
Job description
About the role
As a Banking Consultant in Retail Banking you will provide customers with a seamless banking experience, meeting their end‑to‑end financial needs and goals. You will be part of a collaborative team, acting as a role model and peer coach to deliver the best possible customer experience and ensure customers leave the branch as strong advocates of ANZ.
Key responsibilities
- Contribute to a significant uplift in customer engagement and advocacy, creating real customer value.
- Actively participate in and support bank programs and initiatives.
- Take responsibility to ‘know your customer’ from a risk perspective.
- Ensure compliance with ANZ and branch policies and procedures.
Required profile
- Exceptional customer focus – retail experience is an advantage.
- Experience using and promoting technology, with working knowledge of digital channels.
- Ability to multi‑task and adapt to change and ambiguity.
- Willingness to work in a collaborative team environment.
- Sound understanding of compliance.
- Excellent communication and interpersonal skills.
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Published 10 hours ago
Expires 1 month from now
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ANZ Banking Group Limited
Perth
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