APS6 Quality Officer (Early Childhood & Disability Support)

About the role

HOBAN Recruitment partners with a leading Federal Government organisation to recruit experienced APS6 level Quality Officers. The role sits in a nationally significant early childhood and disability support environment and covers quality assurance, quality control, stakeholder engagement and continuous improvement. It is a full-time position of 37.5 hours per week, Monday to Friday, with an ASAP start date.

Key responsibilities

• Carry out quality assurance and quality control activities relating to early childhood planning and decision-making processes.
• Mentor, coach and give technical guidance to team members to improve quality and consistency.
• Support the development and implementation of continuous improvement initiatives and quality frameworks.
• Analyse trends, identify opportunities for improvement and deliver data-driven insights.
• Interpret and apply legislation, policy, procedures and operational standards.
• Manage escalations and resolve complex matters effectively.
• Engage with internal stakeholders to build capability and improve understanding of quality practices.
• Provide detailed technical, policy and operational advice on complex issues.

Required profile

• Strong experience interpreting and applying legislation, policies, procedures and regulatory frameworks.
• Proven ability to mentor, coach and support team members to achieve quality outcomes.
• Experience giving technical, operational and policy advice on complex matters.
• Advanced Microsoft Excel and data analysis skills, able to turn data into actionable insights.
• Excellent stakeholder engagement and communication skills, strong problem-solving and decision-making, and ability to work autonomously.
• Highly regarded: qualifications in allied health, education, disability or a related field; experience in early childhood planning and/or supporting children with disabilities; previous NDIA planning experience of two years or more; experience in quality assurance, quality control, compliance or continuous improvement.

What we offer

• Pay of $60.26 per hour including casual loading.
• 12% superannuation.
• ASAP start date and hybrid working where operationally appropriate.
• Opportunity to contribute to meaningful outcomes for children and families and gain experience in a Federal Government environment.