Store Manager - Pop-Up Retail Experience

About the role

A fixed-term, full-time Store Manager position is available to lead a pop-up retail experience in the Melbourne CBD, representing a well-known global pop culture brand. The activation brings together entertainment, merchandise and customer experiences in a fast-paced environment, running from December 2026 to the end of February 2027. The role suits someone who enjoys high-volume retail and can lead large teams and drive commercial results.

Key responsibilities

• Lead, coach and motivate a high-performing retail team to deliver excellent customer experiences
• Manage daily store operations and ensure commercial and operational excellence
• Oversee high-volume stock management, replenishment, inventory accuracy and loss prevention
• Foster a positive and engaging team culture
• Maintain visual merchandising standards in line with brand expectations
• Handle customer escalations and create memorable customer interactions
• Keep compliance with workplace health, safety and operational procedures

Required profile

• Previous experience as a Store Manager in a high-volume environment
• Proven success leading large retail teams
• Experience managing significant stock volumes and inventory processes
• Strong leadership, coaching and performance management skills
• Ability to stay calm and organised in fast-paced trading environments
• Excellent communication and stakeholder management skills
• Availability to commit to the full contract period, December 2026 to February 2027

What we offer

• A generous hourly rate
• The chance to lead one of Melbourne's most exciting retail activations during the peak trading period