Recoveries and Settlements Consultant

About the role

NTI is hiring one Recoveries and Settlements Consultant in Melbourne, a full-time entry-level position reporting to the Recoveries Team Manager. The role involves recovering money for customers and the business, negotiating with external parties, resolving claims and building technical knowledge across settlements, recoveries, insurance and litigation. No prior insurance experience is needed.

Key responsibilities

• Recover money for customers and the business
• Negotiate with external parties
• Resolve claims
• Build technical knowledge across settlements, recoveries, insurance and litigation

Required profile

• Curious and investigative, enjoying asking questions and piecing together information
• Problem solver who looks for fair, practical solutions
• Eager to learn about insurance, settlements, recoveries and claims processes
• Confident communicator able to explain decisions clearly to customers and external parties

What we offer

• Structured training, hands-on experience and support as you build your skills
• Annual incentive program of up to 15%
• Up to 50% discount on a range of personal insurance products
• Discounts on over 350 retailers across Australia
• Flexible working arrangements available

The application process may include phone, face-to-face or video interviews, psychometric testing and pre-employment checks. Only PDF and Word resumes up to 5MB are accepted.