Payroll Operations Team Leader - Healthcare

About the role

A large, well-established healthcare organisation is seeking a Payroll Operations Team Leader for a permanent full-time position in Melbourne CBD. Reporting to the Head of Payroll Operations, you will lead a team of Payroll Officers and ensure accurate, compliant and timely payroll services in a complex, fast-paced environment.

Key responsibilities

• Lead and coordinate end-to-end payroll operations across a large and complex workforce
• Coach, mentor and develop a payroll team to deliver exceptional service outcomes
• Oversee payroll accuracy, compliance and service delivery performance
• Manage payroll escalations and resolve complex payroll matters
• Interpret and apply Enterprise Agreements, payroll legislation, taxation and superannuation requirements
• Support payroll governance, audit readiness and risk management
• Build relationships with stakeholders across People & Culture, Finance and operational teams
• Monitor KPIs and drive process improvement, automation and system enhancements
• Support testing, implementation and continuous improvement projects

Required profile

• Demonstrated experience leading payroll operations in a large, complex environment
• Experience leading or mentoring payroll professionals in a high-volume setting
• Track record of implementing process improvements and operational efficiencies
• Excellent stakeholder management and communication skills
• Strong organisational and problem-solving abilities with a continuous improvement mindset

Required skills

• Strong knowledge of payroll legislation, Enterprise Agreements, taxation and superannuation compliance
• Experience managing payroll risk, governance and audit requirements

What we offer

• Permanent full-time opportunity with a competitive salary package
• Opportunity to lead and develop a high-performing payroll team
• Exposure to large-scale payroll operations and transformation initiatives
• Long-term career development opportunities

Applicants apply through Robert Half with an up-to-date CV in Microsoft Word format. The position is on-site.