HR Operations & Systems Coordinator

About the role

The HR Operations & Systems Coordinator provides high‑quality administrative and coordination support across the full employee lifecycle for Mapei’s Brisbane facility. The role ensures onboarding, off‑boarding, HR documentation, compliance and HRIS data management are delivered accurately and efficiently, contributing to a positive employee experience.

Key responsibilities

• Manage end‑to‑end onboarding, including offers, contracts, documentation, system access and welcome packs.
• Facilitate off‑boarding by preparing termination paperwork, coordinating exit checklists, collecting assets and deactivating system access.
• Organise and deliver the company’s induction programme for new hires.
• Prepare, issue and maintain employment‑related documents such as contracts, salary increase letters and policy acknowledgements.
• Maintain HR reporting dashboards and metrics covering workforce data, onboarding/off‑boarding statistics and training compliance.
• Develop clear communication materials for organisational initiatives, policy updates and cultural activities.
• Serve as primary contact for HR queries, managing the HR inbox and ensuring timely, professional responses.
• Provide support to employees and managers on HR processes, policies and systems.
• Assist in coordinating end‑to‑end recruitment activities.

Required profile

• Proven experience in HR administration across the employee lifecycle.
• Familiarity with onboarding and off‑boarding procedures and related documentation.
• Ability to manage HR communications and respond to queries promptly.
• Experience supporting recruitment and training coordination.
• Strong attention to detail and compliance with organisational policies and legislation.

Required skills