HR Business Partner - Australia

About the role

CHAGEE is establishing and scaling its presence in Sydney and needs an HR Business Partner to own the full HR agenda. You will partner closely with the Australia General Manager and the regional HR team, building HR foundations from the ground up for both corporate and store teams, and later build and lead the Australia HR function.

Key responsibilities

• Build the Australia HR function, including structures, processes, policies and systems that can scale with store expansion
• Translate business plans into people strategies, including organisation design, workforce planning and headcount budgeting
• Oversee hiring for corporate and store roles and build talent pipelines ahead of new store openings
• Set up onboarding, training and development programs
• Implement performance management and review cycles, and coach managers on goal setting, feedback and improvement plans
• Benchmark and administer compensation and benefits in line with regional frameworks
• Manage employee relations end to end, including grievances, investigations, disciplinary matters and terminations
• Ensure compliance with the Fair Work Act 2009, National Employment Standards, Modern Awards, WHS, superannuation and other obligations
• Oversee payroll, employee records, HRIS and HR administration for a shift-based workforce
• Shape an inclusive workplace culture and drive engagement and retention initiatives
• Report HR metrics and insights to leadership, and build and lead the Australia HR team

Required profile

• Bachelor's degree in Human Resources, Business, Psychology or a related field
• 10+ years of progressive HR experience, including at least 5 years in a generalist HR Business Partner role
• 3+ years of people leadership experience, directly managing HR team members
• Proven track record managing end-to-end employee relations cases, including investigations, performance management and terminations
• Hands-on experience overseeing payroll and HR operations for an hourly, award-covered workforce
• Strong business acumen and excellent communication, stakeholder management and problem-solving skills

Preferred

• Retail, F&B or QSR experience with a multi-site, shift-based workforce
• Experience setting up or scaling an HR function in a market entry, start-up or high-growth environment
• Experience with Australian HRIS, payroll and rostering platforms
• Experience working with regional or global headquarters in a matrix organisation
• AHRI certification or equivalent professional accreditation