AO2 Administration Officer

About the role

Troocoo Government is recruiting an AO2 Administration Officer on behalf of a key Queensland Government client. The position is a fully onsite role based in Acacia Ridge, with onsite parking available, working 37.5 hours per week. It is an agency labour hire contract through to 18 December 2026, with the potential for extension, paid $40.26 per hour plus superannuation.

Key responsibilities

• Maintain information, records and documentation accurately and efficiently, providing day-to-day administrative support.
• Enter, update and maintain student information across internal systems, databases and spreadsheets.
• Support the end-to-end administrative processing of student commencements and inductions.
• Prepare, distribute and maintain correspondence, records and supporting documentation.
• Liaise with internal stakeholders to obtain information, respond to enquiries and follow up outstanding requirements.
• Maintain electronic filing systems, registers and records so information is organised and accessible.
• Review and verify information, identify discrepancies or missing documentation and take follow-up action.
• Assist in monitoring workloads and administrative activities to ensure deadlines are met.

Required profile

• Previous experience in an administration, data entry or business support role.
• Strong attention to detail and ability to maintain accuracy with high volumes of information.
• Well-developed organisational and time management skills, able to manage competing priorities and meet deadlines.
• Strong written and verbal communication skills and confidence engaging with internal stakeholders.
• Experience maintaining records, databases and administrative files; experience in the VET sector or an RTO is highly regarded.

Required skills

• Proficiency in Microsoft Office, including Excel, Word and Outlook.