Senior Engineer – Industrial Operations

About the role

FedEx is looking for an experienced Industrial Engineer to drive performance excellence across its Australasia operations. You will use data‑driven decision‑making to improve productivity, service quality, and the overall customer experience.

Key responsibilities

• Develop and execute operational plans, leading end‑to‑end KPI analysis on manpower, systems and compliance.
• Build and maintain planning tools, review volume forecasts and manpower requirements to meet service, productivity and cost‑efficiency targets.
• Own best‑practice documentation, ensuring processes reflect new methods, technologies and standards.
• Analyze operational KPIs, identify trends, diagnose issues and turn insights into actionable recommendations.
• Interpret historical staffing and operational data to assess cost and service impacts for new programs or market expansion.
• Design and implement contingency plans for crisis management and long‑term operational resilience across APAC.

Required profile

• Bachelor’s degree in Industrial Engineering, Systems Engineering or a related discipline.
• Strong analytical abilities with experience in SQL; Python is a plus.
• Proven ability to work independently and collaboratively with stakeholders at all levels.
• Hands‑on operational knowledge of warehouse or logistics environments.

Required skills

• SQL
• Python

What we offer

• Opportunity to influence large‑scale logistics operations in a global company.
• Inclusive, diverse workplace with equal opportunity policies.