Team Leader – Administration & Front Services

About the role

St Rita's College is seeking a Team Leader for Administration & Front Services to oversee the daily operations of its front‑office and administrative functions during the school term. The role combines hands‑on administrative support with leadership of a dedicated team, ensuring a professional and welcoming environment for staff, students and visitors.

Key responsibilities

• Lead and coordinate the Administration & Front Services team, maintaining high standards of customer service.
• Provide direct administrative assistance across key college areas while ensuring smooth service delivery.
• Establish and manage a centralised Administration Helpdesk, allocating tasks and monitoring performance.
• Coordinate volunteer programmes, including roster management, compliance and coverage.
• Drive continuous improvement of administrative processes, systems and service quality.

Required profile

• Proven ability to lead and develop an administrative team in a school or similar environment.
• Strong organisational and communication skills, acting as the primary point of contact for staff.
• Experience in managing volunteer programmes, rostering and compliance requirements.

Required skills