Service Technician – A-Grade Electrician (Automatic Doors)
dormakaba Australia & New Zealand · Townsville
Job description
About the role
We are looking for an A‑Grade Electrician to join our service team, providing maintenance and repair for automatic and industrial doors across our service region. The role involves responding to breakdowns, carrying out major works and supporting other dormakaba products through commissioning and installation.
Key responsibilities
- Perform preventative maintenance, breakdown repairs and electrical fault finding on automatic doors and access solutions.
- Deliver exceptional on‑site customer service and maintain strong client relationships.
- Complete accurate service reports and update records using our service management system and mobile apps.
- Work independently while adhering to safety and quality standards.
- Participate in an on‑call roster for after‑hours support on a rotational basis.
Required profile
- Current A‑Grade Electrical Licence (or equivalent strong electrical service background).
- Solid experience in electrical fault‑finding and troubleshooting in service environments.
- Valid driver’s licence.
- Confident communicator with strong interpersonal and customer‑service skills.
Required skills
- Electrical fault finding
- Troubleshooting of industrial electrical equipment
- Automatic door systems
- Industrial electrical equipment
- Electrical safety principles
What we offer
- Fully maintained company vehicle, laptop, mobile phone and iPad.
- Incentive program and discounted health‑insurance options.
- Peer‑to‑peer recognition through “AAA” nominations and awards.
- Wellbeing Committee focusing on mental health, community engagement, diversity & inclusion.
- WhereFit membership with discounts on gyms, apparel and more.
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dormakaba Australia & New Zealand
Townsville
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