Receptionist – Part-time at Windy Hill Venue

About the role

We are looking for a part-time Receptionist to join the Windy Hill Venue team on a six-month fixed-term contract. As the first point of contact for members and guests, you will create a welcoming atmosphere and support smooth front-of-house operations in a vibrant, community-focused entertainment venue.

Key responsibilities

• Answer incoming calls and respond to enquiries in a warm, professional manner.
• Greet and direct visitors, monitor access and maintain security awareness.
• Manage mail, deliveries and loading-bay activity.
• Provide general administrative and clerical support, including document preparation.
• Keep the reception area tidy and well presented.
• Assist with guest enquiries, problem-solve and handle concerns.

Required profile

• Experienced receptionist who thrives in a busy, people-focused environment.
• Polished, friendly presence with a strong commitment to customer service.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Required skills

• Intermediate proficiency with Microsoft Word.
• Intermediate proficiency with Microsoft Excel.
• Intermediate proficiency with Microsoft Outlook.

What we offer

• Heavily discounted Windy Hill gym membership.
• Discounted meals during shifts.
• Generous paid parental leave for primary and non-primary carers.
• Access to Essendon Football Club learning programs.