Full-Time Receptionist

About the role

Better Pet Vets is seeking a friendly, organised full‑time receptionist to be the first point of contact for clients and their pets. Working four days a week (38 hours) with one rostered day off, you will help create a welcoming and efficient clinic environment.

Key responsibilities

• Greet clients and manage the flow of pets and people through the clinic.
• Schedule appointments, process payments and keep accurate client records.
• Provide clear, compassionate communication and support to clients both in person and over the phone.
• Assist with administrative tasks, marketing support and stock control.
• Maintain high standards of hygiene, safety and customer service.
• Support veterinary and nursing staff to ensure smooth daily operations.

Required profile

• Warm, organised and able to thrive in a busy environment.
• Excellent communication and time‑management abilities.
• Calm under pressure with a genuine love for animals and people.

Required skills