Customer Service Representative – Retail Banking
Commonwealth Bank · Port Elizabeth et périphérie
Description du poste
About the role
The Customer Service Representative will be the public face of the branch, delivering a seamless banking experience to personal and small business customers. This entry‑level position offers the chance to help customers with everyday banking needs and support their financial wellbeing.
Key responsibilities
- Process deposits, withdrawals, cheques, transfers and foreign exchange transactions.
- Conduct financial health checks and identify appropriate products or services.
- Assist customers with cash and ATM procedures.
- Demonstrate in‑branch technology and digital banking options.
- Accurately reconcile transactions and follow the bank’s risk and compliance procedures.
Required profile
- A genuine passion for customer service and interest in banking.
- Strong communication skills and ability to ask the right questions.
- Willingness to work in a busy retail environment and collaborate with team members.
- Commitment to supporting customers’ financial wellbeing.
Required skills
What we offer
- Full‑time, Monday‑Friday 9:30 am‑4:00 pm schedule.
- On‑site role in the Noble Park branch.
- Opportunity to develop a career in retail banking with a leading Australian bank.
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Commonwealth Bank
Port Elizabeth et périphérie
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