Medical Receptionist (Casual) – Caroline Springs

About the role

We are seeking a casual Medical Receptionist to join our professional team in Caroline Springs. The role involves delivering high‑quality customer service and supporting the smooth operation of our medical practice.

Key responsibilities

• Provide professional customer service to patients and visitors.
• Organise and manage appointments.
• Create and maintain accurate patient records.
• Perform general reception duties to ensure efficient practice operations.
• Assist doctors with administrative tasks.
• Follow practice policies and procedures at all times.

Required profile

• Patient‑focused approach to service.
• Previous experience in a medical reception role.
• Knowledge of Best Practice software (preferred).
• Excellent interpersonal and communication skills.
• Confident, positive representation of the practice.
• Strict confidentiality regarding patient and practice information.
• Ability to prioritise and multitask effectively.
• Legal right to work in Australia.

Required skills

• Best Practice software