Customer Experience Specialist
CBA Studios · Kilmore
Description du poste
About the role
We are looking for a Customer Experience Specialist who can turn a simple phone call into a life‑changing conversation. You will be the first voice families hear, helping them discover what truly matters to them and guiding them through the booking process.
Key responsibilities
- Conduct warm, meaningful phone conversations with prospective clients.
- Identify and articulate the value of our experience to families.
- Assist clients in booking sessions and support them throughout their journey.
- Collaborate closely with the studio team to ensure a seamless client experience.
- Maintain accurate records of interactions and outcomes.
Required profile
- Proven experience in phone‑based client relations, sales, hospitality, or care.
- Genuine passion for helping people and building trust.
- Ability to go the extra mile because you care, not because you have to.
- Strong empathy and a natural talent for making others feel heard.
Required skills
What we offer
- Full training on our processes and product.
- Commission‑based compensation that grows with your performance.
- A purpose‑driven, feel‑good work environment.
- Opportunity to make a meaningful impact on families' lives.
Questions fréquentes
Pourquoi signalez-vous cette offre ?
Postulez en 30 secondes
Entrez votre email pour postuler. Un compte sera cree automatiquement.
En continuant, vous acceptez nos conditions d'utilisation.
Deja un compte ? Connexion
5 vues · 0 interesses
Boostez vos chances
Importez votre CV : nous vous proposons les offres qui matchent votre profil.
Analyse de votre CV en cours...
CBA Studios
Kilmore